This job category refers to various roles that assist executives in their businesses by delivering services ranging from administrative, clerical and technical tasks.
This role refers to an individual who performs remote services to clients ranging from administrative, project management, basic social media and content management.
CUSTOMER SERVICE REPRESENTATIVES
This role refers to remote workers that assists customers with wide range of information about
products and services, billing inquiries and includes responding to customer complaints.
This role refers to individuals who responds to customers by processing orders, payment
processing and submitting correct information before shipment of items.
DATA ENTRY SPECIALIST
This role refers to an individual that remotely enters information from physical records into a
database or computer system. They are responsible for ensuring that all data are entered
accurately and categorized correctly into the system.
TECHNICAL INFORMATION SUPPORT STAFF
This role refers to IT Practitioners who remotely manage and maintain an organization’s IT
system and may assist in diagnosing any technical related issues and how to repair it.
This role refers to individuals primarily responsible for ensuring that all office administrative and
clerical functions are coordinated allowing the organization to operate efficiently.
This role refers to individuals who help customers shop by giving out advice and making
suggestions via live chat, calls, email or in person. They also process the shopping orders,
deliveries and return of purchased goods.
This role refers to an individual who assists students and other potential clients with admission
requirements and ensuring that customers follow the established programs and procedures.
This role uses telemarketing skills to support businesses by contacting leads via cold calling and
explaining to potential customers the list of products and services the business offers. They
engage with leads to gather accurate information for future business transactions and to schedule
This role refers to those who assist customers with their returned goods, ensure that it follows the
established business protocol and procedures in terms of returns and includes issuing of
replacement as needed.